Why Advertising Agencies Rule
#108Ur SSWC-boken 2010, s. 358–360
- Finger tips, not robot armsÖppenUtkast
”Finger tip emotional execution requires finger tips – not robot arms.”
He wrote it as a metaphor about outsourcing; 2026 reads it literally. The robot arms are here, generating campaigns on demand, and the industry is having exactly the debate he sketched – can you automate the barista? The jury is still out, which makes this a rare 2010 line that grew MORE contemporary with age.